Valid from September 2019
Thank you for visiting the website of PENGUIN TRAVELS AND TOURS, located in Kalamata, 4 Vasilissis Olga Street, P.O. Box 24133.
Before using our website, please read this Privacy Policy carefully.
INTRODUCTION
PENGUIN TRAVELS AND TOURS as a data controller informs you about how information about you is collected and processed.
Personal data (PII) is any information relating to natural persons whose identity is known or can be ascertained.
The protection of your personal data is very important to PENGUIN TRAVELS AND TOURS, which takes measures to this end when you visit its Website.
This Privacy Policy sets out the type of information we may collect when you visit our Website and tells you how we use that information. When you voluntarily provide us with personal information, such as your name, address or email address, we treat that information in the strictest confidence. Subject to specific provisions of this Privacy Policy, no personal information is rented, sold, publicly posted or shared with other companies, organizations or websites.
As reflected in the Terms of Use of the website and the Cookies Policy, the services provided through the website are directed to a general audience, are not targeted at children and do not knowingly collect personal information from children under the age of 18.
The Privacy Policy applies to all users of the website. This Policy applies to the collection and use of your personal information by PENGUIN TRAVELS AND TOURS (e.g. information that identifies a specific person such as full name or email address).
WHAT INFORMATION WE COLLECT FROM YOU
When you visit the PENGUIN TRAVELS AND TOURS website, www.penguintravels.gr, we may collect data from you. Some of this data may be of a personal nature. This data may include your search history, IP address, screen resolution, the browser you used, operating system and settings, access times and your referring URL. If you use a mobile device, we may also collect data that identifies your device, settings and location.
PENGUIN TRAVELS AND TOURS reserves the right to collect non-personal identification data of users [browser type, type of computer, operating system, internet providers, etc.] and/or to monitor Internet Protocol (IP) addresses using corresponding technologies (cookies). Cookies are small text files stored on the hard drive of each user without being able to access documents or files from the user’s computer. They are used to facilitate the user’s access when using specific services and/or pages of the Website, as well as for statistical purposes. For more information about the cookies used by the Website, users are requested to visit the page of the Cookies Usage Policy.
If you are interested in being contacted via the contact form, we will collect your name, email address and contact phone number.
If you choose to subscribe to the PENGUIN TRAVELS AND TOURS newsletter, we will collect your email address as well as when you contact us through the contact form and the reservation form.
HOW WE COLLECT YOUR PERSONAL DATA
We collect your personal data directly from you. You provide us with your personal data when you complete the contact and booking forms available on our website.
USE – DISCLOSURE OF PERSONAL DATA
We use your personal data to respond to your requests in order to inform you about prices and offers and to book your stay.
STORAGE – PROTECTION OF PERSONAL DATA
The hosting area (data center) where your personal data is stored is located in Greece and on computers at the company’s headquarters.
LENGTH OF RETENTION OF PERSONAL DATA
The retention period of your personal data is determined as follows:
- If you fill in the contact form, your personal data will be kept for a period of 2 months.
- If you subscribe to the newsletter service, your personal data are kept until you inform us that you no longer wish to send you a newsletter, by sending an e-mail to [email protected], at which point they will be deleted immediately.
- In case you make a purchase of any of our services (e.g. hotel accommodation) through the website, your personal data is kept for a period of 10 years due to the legal obligation of PENGUIN TRAVELS AND TOURS to the Public Tax Authorities.
After the period of time defined by the respective legal-tax obligation, your personal data will be deleted.
YOUR RIGHTS REGARDING THE PROCESSING OF PERSONAL DATA
You have the right to obtain information about your personal data that we have stored at any time, in accordance with applicable law and without any charge. We may ask for proof of your identity before providing you with this data. In some cases, we may not be able to allow access to certain personal data. For example, if your personal data is related to personal data of other individuals or if it is held for legal reasons. In these cases, we will explain why you cannot obtain this data.
You have the right to request the correction – update of your data and PENGUIN TRAVELS AND TOURS will proceed to their immediate correction.
You have the right to request the deletion of your personal data and PENGUIN TRAVELS AND TOURS will proceed to their immediate deletion. However, in some cases where applicable legal and tax obligations require mandatory data retention, deletion of data may be prohibited. In these cases, we will explain why we cannot delete your personal data and for how long.
You have the right to request the cessation of processing by PENGUIN TRAVELS AND TOURS of your personal data and PENGUIN TRAVELS AND TOURS will immediately cease processing them. If this is not possible, we will explain to you why we cannot stop processing your PI.
You have the right to request the restriction of the processing of your personal data by PENGUIN TRAVELS AND TOURS and PENGUIN TRAVELS AND TOURS will proceed to the immediate restriction of the processing. If this is not possible, we will explain to you why we cannot restrict the processing of your PI.
You have the right to request the transfer of your personal data to another body/organization and PENGUIN TRAVELS AND TOURS will proceed to the immediate transfer of such data. However, in some cases, due to documented obligations of PENGUIN TRAVELS AND TOURS, your request may not be accepted.
In the event that it is proven that your personal data was leaked by PENGUIN TRAVELS AND TOURS resulting in material or non-material damage, you have the right to complain to the competent supervisory authority (Personal Data Protection Authority).
To exercise your rights above, or if you have questions about our privacy policy or need help exercising or understanding your privacy options, please contact our privacy team at [email protected] or write to us at: PENGUIN TRAVELS AND TOURS, DPO, Vasilissis Olga 4 Kalamata P.O. Box 24133 indicating on the outer envelope (RELATING TO PERSONAL DATA).
PENGUIN TRAVELS AND TOURS may modify this Privacy Policy in order to improve and secure the operation of our website, always giving you the opportunity to exercise any of the above rights.
